Increased API error rates
Dec 8, 02:11 UTCResolved - This incident has been resolved.Dec 7, 16:50 UTCMonitoring - We are experiencing elevated error rates for API requests related to an outage on AWS. We have identified root...
View ArticleUserfront dashboard inaccessible
Feb 3, 17:30 UTCResolved - A failed deployment caused the Userfront dashboard to become inaccessible for approximately 30 minutes. The deploy was reverted and then resolved, and the dashboard is now...
View ArticleGoogle SSO outage
Apr 28, 00:30 UTCResolved - Google SSO is returning 404 Not Found errors for some users when trying to log in.
View ArticleErrors and latencies affecting Userfront dashboard
Aug 16, 17:22 UTCResolved - This incident has been resolved.Aug 16, 16:54 UTCMonitoring - A fix has been implemented and we are monitoring the results.Aug 16, 16:48 UTCIdentified - We have identified...
View ArticleDashboard pages not working
Jun 13, 21:36 UTCResolved - This incident has been resolved.Jun 13, 19:26 UTCIdentified - The upstream host for our dashboard (Vercel) is experiencing issues with their underlying infrastructure (AWS),...
View ArticleAPI documentation not available
Nov 14, 22:22 UTCResolved - This incident has been resolved.
View ArticleSSO + PKCE Service Interuption
Jan 5, 18:30 UTCResolved - For customers leveraging SSO + PKCE the Userfront auth service was interrupted
View ArticleCustom domain authentication through userfront.net service interruption
May 1, 17:30 UTCResolved - At 10:30 PDT 2024 May 1, customers using custom domain authentication through userfront.net had their authentication service interrupted.The service interruption was due to...
View ArticleOauth intermittent failures
Aug 2, 20:55 UTCResolved - The team has found the source of the intermittent oauth failures and rolled out a fix. We believe the issue is resolved. Please reach out to support if you still are...
View ArticleEmail sending queued
Sep 29, 20:52 UTCResolved - Normal email sending has resumed, and all queued emails have been sent.Sep 28, 10:30 UTCInvestigating - Our upstream email provider is queuing emails, causing login link and...
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